Returns & Exchanges
At Bombay Shirt Company, we strive for the perfect fit; if you are not entirely satisfied with your purchase, we offer a seamless 30-day return and alteration policy to ensure your wardrobe is exactly how you envisioned it.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.
- 2.Choose Resolution
Select whether you would like a free alteration by our master tailors, a replacement in a different size, or a full refund to your original payment method.
- 3.Schedule Pickup
Once your request is approved, we will arrange a complimentary doorstep pickup through our logistics partners at a time convenient for you.
- 4.Quality Check & Processing
After we receive and inspect the garment to ensure it is in its original condition, we will process your refund or ship your updated custom shirt within 5-7 business days.