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Returns & Exchanges

At Bombay Shirt Company, we strive for the perfect fit; if you are not entirely satisfied with your purchase, we offer a seamless 30-day return and alteration policy to ensure your wardrobe is exactly how you envisioned it.

Return Process

  • 1.
    Initiate Request

    Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.

  • 2.
    Choose Resolution

    Select whether you would like a free alteration by our master tailors, a replacement in a different size, or a full refund to your original payment method.

  • 3.
    Schedule Pickup

    Once your request is approved, we will arrange a complimentary doorstep pickup through our logistics partners at a time convenient for you.

  • 4.
    Quality Check & Processing

    After we receive and inspect the garment to ensure it is in its original condition, we will process your refund or ship your updated custom shirt within 5-7 business days.